Shipping Policy

Processing time

Orders are processed within 1–2 business days (Monday through Friday, excluding public holidays). You'll receive a shipping confirmation email with tracking information once your order leaves our warehouse.

United States

The Value Pack (20 doses) qualifies for free standard shipping automatically.

Australia

New Zealand & United Kingdom

We ship to New Zealand and the United Kingdom. Delivery takes approximately 7–14 business days. Shipping costs are calculated at checkout based on your location and order weight.

International orders

For shipping to countries not listed above, please email us at hello@revivecapsules.com before placing your order and we'll confirm availability and shipping costs.

Customs and import duties

International orders may be subject to customs duties and taxes, which are the buyer's responsibility. We're not able to predict or control these charges — please check with your local customs authority before ordering if you have concerns.

Lost or delayed packages

If your package hasn't arrived within the estimated timeframe, check your tracking link first. If tracking shows no movement for more than 5 business days, contact us at hello@revivecapsules.com and we'll investigate with the carrier.

Incorrect address

Please double-check your shipping address before submitting your order. We can update your address if you contact us within 2 hours. After that, the order may already be with our warehouse and we may be unable to make changes.